Page 7 - My Image With Lancome 2019
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MY IMAGE WITH LANCÔME
Grooming . Attitude .Well-Being We are Happiness Activists!......................................................3
GROOMING and appearence standards
Effortless French Chic ....................................................................8 Women.................................................................................................... 10 Men ............................................................................................................18 Make-up Artists............................................................................... 19 Accessories .......................................................................................... 20 Shoes ........................................................................................................22 Hair ..........................................................................................................24 Make-up................................................................................................28 Nails.........................................................................................................34
ATTITUDE
The 4 key moments of the client path............................. 40 NonVerbal Communication....................................................43 Welcome.................................................................................................44 Finding needs....................................................................................46 Recommending products ..........................................................48 Seated services ..................................................................................48
WELL-BEING
Well-being and Performance..................................................55 Share the power of your smile................................................56 Preserve your back.........................................................................58 Eat, sleep and exercise ................................................................68
