Page 44 - My Image With Lancome 2019
P. 44

                  visual
vocal
did you know?
According to the work of psychologist Albert Mehrabian, the most important interpersonal communication is the VISUAL part which represents 55%.
Then, VOCAL represents 38%. Finally, only 7% depends
on the VERBAL part.
So, it appears that in interpersonal communication, nonverbal is the most
inf luential part. This is why
it is important to work on face and body expressions, and voice intonations, in order to transmit the message we want.
38%
7%
verbal
 55%
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