Page 7 - Beauty Services
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                DEAR LANCÔME BEAUTY ADVISOR,
 Service is more than just selling!
We are proud to have you as part of the world’s leading cosmetics brand. As you know, our customers are looking for more than just products: they are looking for service, advice and special moments shared with you that can really make a difference!
What women say, according to the latest surveys:
“Service means serving but also helping and advising.”
“Service also means making my beauty routine easier, with problem-solving tips.”
“Service is more than just selling!”
Your role as a Lancôme Beauty Advisor is to engage your customer, to provide her with an experience that gives her the opportunity to develop her beauty skills, try products and benefit from your expertise. Through service and demonstration, and thanks to Demi-Demo®, your customer will learn how to obtain the best solutions adapted to her needs, apply products and easily re-apply them at home.
Please find the details of our new service menu in the following pages. We wish you success in using it to recruit new clients and build loyalty with existing ones.
Warm regards, Your International Retail & Education Team
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