Page 28 - Sales & Service Excellence 2019
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RECOMMEND & DEMONSTRATE
SKINCARE
GESTURE
1. Present the product with
expertise and confidence.
Show the “face” of the product, holding it elegantly with both hands.
2. Demonstrate Hygiene
Carefully cleanse your hands with a disinfecting wet wipe. As a sharing gesture, offer your client a cleansing wipe to refresh her hands too.
3. Protect your client Use a folded tissue to
protect her sleeves.
26 SALES & SERVICE EXCELLENCE
